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Clinical Specialist, Cardiac Rhythm Heart Failure

Medtronic


Location:
Anchorage, AK
Date:
02/19/2018
2018-02-192018-03-21
Job Code:
39185
Categories:
  • Customer Service / Cashiers
  • Engineering
  • Legal
  • Healthcare
  • Sales / Business Development
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Job Details

Company Medtronic
Job Title Clinical Specialist, Cardiac Rhythm Heart Failure
JobId 39185
Location: Anchorage, AK, 99503, USA

Description
Clinical Specialist, Cardiac Rhythm Heart Failure

Location:

Anchorage, Alaska, United States

Requisition #:

180000XE

Post Date:

Jan 16, 2018

**Bringyour talents to a leader in medical technology and healthcare solutions.** **Rooted in our long history of mission-driven innovation,our medical technologies** **opendoors.** **We support your growth with thetraining, mentorship, and guidance you need to own your future success.** **Join us for a career that changes lives.**

**CAREERS THAT CHANGE LIVES - POSITION DESCRIPTION:**

Provide technical, educational,
operational and sales support to assist the district in meeting CRHF sales and
customer service objectives. CRHF seeks candidates who will meet our
customer expectations by striving without reserve for the greatest possible
reliability and quality in our products, processes and systems by being
accountable, having a voice and taking action.

**A DAY IN THE LIFE: POSITIONRESPONSIBILITIES:**

·Technical Support

oSuccessfully completes CRHF
Field Technical Training – including online and field-based training

oPerforms checks/interrogations
of all CRHF medical device systems post sign-off

oSupports implants of all CRHF
products post sign-off

oProvides on-call support as
needed on evenings and weekends post sign-off

oProvide troubleshooting
support as requested

·Operational Support

oAssures completion of patient
registration and any other required hospital documentation

oHelps manage consignment
inventory and trunk inventory once obtained

oProvides additional inventory
support to meet customer needs

oMaintains software on
programmers throughout the district as directed

oAssists with managing daily
coverage logistics as needed

·Educational Support

oEducates and trains
physicians, hospital personnel and office staff on products or solutions for
which training has been completed

oAssists with educating and
training new Clinical Specialists and Sales Representatives post sign-off

·Sales Support

oPartners with DSM, Sales Reps
and DM to learn market dynamics and local customer motivations and needs; has a
basic understanding of how Medtronic CRHF products and solutions offer value to
the customer

oAssists with obtaining
customer POs throughout the quarter

oHas a basic understanding of
the competitive landscape

oIndependently identifies
customer needs and opportunities and provides feedback to Sales Rep(s) to support
sales objectives

·Ongoing Technical Development

oStays up to date on new
products, solutions and patient management offerings

oCompletes all assigned
training in a timely manner

·Performs other related duties
as assigned

**MUST HAVE - BASIC QUALIFICATIONS:**

_IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASICQUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME_

·A High School Diploma PLUS a
minimum 7 years of work experience in the healthcare or engineering field, OR

·An Associate’s Degree PLUS a
minimum 5 years of work experience in the healthcare or engineering field, OR

·A Bachelor’s Degree PLUS a
minimum of 3 years of work experience in the healthcare or engineering field, OR

·A Bachelor's Degree and
currently enrolled in a certificate program from a pacing school like ATI or
PrepMD and 3 years of prior professional experience

**NICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS:**

+ Thoroughworking knowledge of medical terminology and the medical device industry

+ Provenability to build/maintain positive relationships with peers and colleaguesacross organization levels

+ Strongwork ethic in accomplishing objectives of the position

+ Expertisewith Microsoft tools other applications (i.e., SalesForce.com)

+ Abilityto meet vendor credentialing requirements

+ Excellentcustomer service skills

+ Excellentinterpersonal, written/verbal communication skills

+ Abilityto coordinate/participate in numerous tasks/projects in a fast-pacedenvironment in an organized manner while meeting deadlines

**PHYSICAL JOB REQUIREMENTS:**

+ The physical demands described within the Responsibilities sectionof this job description are representative of those that must be met by anemployee to successfully perform the essential functions of thisjob. Reasonable accommodations may be made to enable individualswith disabilities to perform the essential functions

·Frequent required travel to customer
clinics, hospitals and offsite meetings. While performing the duties of
this job, the employee is regularly required to be independently mobile

·Continuous verbal and written communication

·Frequent 2- handed lifting of
up to 40 lbs. from floor to chair/table and from one to another surface at approximately
the same level

·Sitting, standing and/or
walking for up to eight plus hours per day

·Environmental exposures
include eye protection, infectious disease and radiation

·Ability to wear 7-9 lbs of
lead for extended periods of time while in the O.R.

·Frequently required to use
hands to finger, handle or feel objects, tools or controls

·Ability to effectively use a
mobile phone, PC, keyboard and mouse

·Frequent bending/stooping,
squatting and balance

·Specific vision abilities
required by this job include close vision, distance vision, depth perception,
and ability to adjust focus in relation to travel and operating a personal
computer

·Must be able to drive
approximately 80% of the time within assigned territory.

·Clinical
Specialists are required to be within their assigned territory each day to be
available as unscheduled needs arise. CS’s are required to work a number of
weekend and holidays during the quarter, as determined by local
management. Weeknight call coverage is
the primary responsibility of the Sales Rep, however, at times, business and/or
geographical needs require a CS to be scheduled for week night coverage as
approved by regional management.

·Must have a valid driver's
license and active vehicle insurance policy. In addition, your driving
record will be reviewed and will be considered as part of your application.
**Travel Requirements:**

·Minimum travel of 10%

**ABOUT MEDTRONIC**

Together, we can change healthcare
worldwide. At Medtronic, we push the
limits of what technology can do to help alleviate pain, restore health and
extend life. We challenge ourselves and
each other to make tomorrow better than yesterday. It is what makes this an exciting and
rewarding place to be.

We can accelerate and advance our
ability to create meaningful innovations – but we will only succeed with the
right people on our team. Let’s work
together to address universal healthcare needs and improve patients’
lives. Help us shape the future.

It is the policy of Medtronic to
provide equal employment opportunity (EEO) to all persons regardless of age,
color, national origin, citizenship status, physical or mental disability,
race, religion, creed, gender, sex, sexual orientation, gender identity and/or
expression, genetic information, marital status, status with regard to public
assistance, veteran status, or any other characteristic protected by federal,
state or local law. In addition, Medtronic will provide reasonable
accommodations for qualified individuals with disabilities.

This employer participates in the
federal E-Verify program to confirm the identity and employment authorization
of all newly hired employees. For further information about the E-Verify
program, please click here: http://www.uscis.gov/e-verify/employees

The above statements are intended to
describe the general nature and level of work being performed by employees
assigned to this classification. They are not intended to be construed as an
exhaustive list of all responsibilities, duties and skills required of
employees assigned to this position.

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